1.
Create professional surveys
Advanced survey programming
Fully customizable surveys
Smart logic conditions
Multi-language surveys
Responsive design
Feedback collection via multiple channels
Email, SMS, QR codes, social media
Offline surveys
Paper-based surveys
Proprietary panel management
CRM integration
2.
Analyze the quantitative data
Statistical analysis
Univariate analysis
Bivariate analysis
Multivariate analysis: linear regression, AFC, etc.
Clustering
Specific indicators
Customer experience measurement: NPS, Customer Engagement Score, satisfaction matrices, etc.
Comparative analysis: benchmark tables, strengths and weaknesses, etc.
Analyze the qualitative data
3.
Thematic analysis
Manual text coding
Semi-automatic text coding
Sentiment analysis
Automatic identification of positive, negative and neutral comments within the corpus thanks to machine learning
Corpus analysis
Discourse clustering
Contextualized word clouds
Present the results via interactive dashboards and reports
4.
Custom dashboards
Multiple types of graph and table
Interactive geographic maps
Options to insert images, text and shapes
Interactive filters
Share the results
Generate a link that updates in real time
Export to PowerPoint, PDF, Word, and more
Create profile-based dashboards with different roles and permissions
What our users are saying
Products and options
One software, many different projects
50 000+ users
60 countries
Since 1986